Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Great service, very friendly and accommodating.

BMW 1 Series
Joe C
Mountsorrel
June 2019
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Can’t fault my experience, very impressive service.

Mazda CX-3
Alison T
Halesowen
June 2019
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Great car buying process, very easy to deal with. Good quality car and simple process. Great to drive away on the same day!

Škoda Octavia
Rachel H
Halesowen
June 2019
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Great service

Audi A1
Natasha P
Mountsorrel
June 2019
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The team at Halesowen were absolutely tremendous, helping me find my new car! I could not fault them, Dave the manager was exemplary.

Hyundai Tucson
Richard A
Halesowen
June 2019
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Excellent service from start to finish

Audi Q3
Dawn M
Mountsorrel
June 2019
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Happy, great service !

Audi Q2
Rebecca R
Halesowen
June 2019
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Friendly, helpful and great service

Audi A3
Jennifer B
Newport Pagnell
June 2019
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Harry was excellent.

BMW X3
Carl W
Halesowen
June 2019
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Very good service will come here again thankyou

Mercedes-Benz A Class
Mark G
Halesowen
June 2019
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Great service fast turnaround with all staff being extremely helpful

Kia Cee'd
Ryan D
Mountsorrel
June 2019
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Smooth process

Volvo XC60
Miroslaw M
Mountsorrel
June 2019
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Great service and all very friendly!

Toyota AYGO
Ailis F
Mountsorrel
June 2019
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Incredibly pleased, exemplary service.

Citroën C3 Aircross
Lynne S
Halesowen
June 2019
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Lovely guys

Land Rover Discovery Sport
Harjot M
Halesowen
June 2019
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Nice friendly staff, and the cars were well presented.

Mercedes-Benz A Class
Kate D
Halesowen
June 2019
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Really nice guys to deal with, I’m very happy.

Mercedes-Benz A Class
Iman O
Halesowen
June 2019
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Great sales team, Vijay was great. Not your pushy sales man, more a friend of 15 years. Great hand over also with sabeer, made to feel very relaxed.

Mini Countryman
Glynn J
Mountsorrel
June 2019
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Overall very good

Mazda 3
Steven G
Halesowen
June 2019
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Good service

BMW 3 Series
Richard B
Halesowen
June 2019
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Great service!

BMW 3 Series
Shabana K
Halesowen
June 2019
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Overall great service, after sales service exemplary prior to driving away.

Nissan Pulsar
Jyotsna R
Mountsorrel
June 2019
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Very good

Volkswagen Golf
Thomas L
Newport Pagnell
June 2019
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Super centre, very friendly staff

BMW 1 Series
Dawn G
Halesowen
June 2019
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Good so far,many thanks

Mitsubishi Outlander
Michael D
Halesowen
June 2019
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Great service and quick

Vauxhall Corsa
Mark G
Halesowen
June 2019
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Very helpful. Happy with the service.

BMW X3
Mark H
Northampton
June 2019
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Steve was very nice, not too pushy, would definitely recommend.

Audi A3
Amelia S
Halesowen
June 2019
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Really friendly people, good supply coffee/tea. Did not feel pressured into buying, offered good result for my family budget.

Audi Q3
Jane A
Mountsorrel
June 2019
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Great guys, smooth collection. And dealings

Toyota Auris
David R
Halesowen
June 2019
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Very good, very happy

Ford Focus
Anthony T
Halesowen
June 2019
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The journey with imperial cars has been great, everyone is very professional and the service I’ve received was like no other. Would definitely recommend.

BMW 1 Series
Nikola R
Mountsorrel
June 2019
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Great service

BMW X3
Stefan-Catalin B
Newport Pagnell
June 2019
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Good sales, very friendly. Car ready as requested, smooth transaction, very pleased overall

Hyundai Tucson
Illona W
Mountsorrel
June 2019
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Excellent service

BMW 4 Series Gran Coupe
Trevor M
Halesowen
June 2019
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Great, quick and efficient sale. Very happy.

Mercedes-Benz CLA Class
David L
Halesowen
June 2019
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Good service, would recommend

Škoda Fabia
Elizabette C
Mountsorrel
June 2019
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Great service Shabs made it really easy!

Volkswagen Golf
Sadiya B
Mountsorrel
June 2019
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Very efficient

Nissan Qashqai
Kathleen H
Mountsorrel
June 2019
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Friendly staff great service

BMW 3 Series
Daniel L
Fleet
June 2019
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We have been rated as 4.9 out of 5 based on 3658 ratings.