Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

A pleasure to purchase a car from, no pressure sales and a happy customer.

Mercedes-Benz B Class
Oluwatoyin F
Grangemouth
March 2019
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Service has been incredible today. From start to finish, 1st Class.

Volvo V40
Alan C
Newport Pagnell
March 2019
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Great experience and very professional. Special thanks to Elliott & Dan were amazing.

BMW 1 Series
Chanelle W
Portsmouth
March 2019
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Excellent service

Audi A5
Patrick M
Mountsorrel
March 2019
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Great service and great friendly and helpful staff

Mercedes-Benz A Class
Aimee R
Mountsorrel
March 2019
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Good experience, friendly and funny!

Renault Clio
Larissa C
Halesowen
March 2019
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Superb overall experience

Lexus RX
Paul C
Halesowen
March 2019
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Great service

Lexus IS
Paul N
Halesowen
March 2019
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Excellent friendly and professional experience

Mini Countryman
Ashley S
Mountsorrel
March 2019
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Great service, love my car.

Ford Fiesta
James W
Grangemouth
March 2019
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Great customer experience! Many thanks

Mercedes-Benz C Class
Matthew B
Fleet
March 2019
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Excellent friendly customer service and advice

BMW 3 Series
Joanne H
Halesowen
March 2019
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Very friendly and helpful

BMW 3 Series
Sean E
Fleet
March 2019
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Friendly and approachable service, creating an environment with no pressure.

Ford Fiesta
Kelly R
Mountsorrel
March 2019
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I’d like to thank imperial cars Halesowen for helping me find my second dream car

Vauxhall Insignia
Macauley B
Halesowen
March 2019
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Excellent, informative, made us feel at ease. The whole process was quick and easy

Mercedes-Benz GLA Class
Bethan D
Mountsorrel
March 2019
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Excellent service, Bal was very informative and helpful.

Mercedes-Benz E Class
Robert B
Halesowen
March 2019
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Great service, very friendly and helpful

Audi A1
Paige H
Halesowen
March 2019
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Very thorough service from the team at Newport Pagnell

Vauxhall Insignia
Chris R
Newport Pagnell
March 2019
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Very friendly and professional with a good sense of humour.

BMW 3 Series
Simon R
Mountsorrel
March 2019
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Very good experience. Happy with our purchase!

Mitsubishi Outlander
Timothy B
Halesowen
March 2019
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Professional, welcoming very friendly

Ford Fiesta
Nathaniel R
Halesowen
March 2019
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Very professional

BMW 4 Series Gran Coupe
Karl T
Mountsorrel
March 2019
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Fantastic service from Levi and his team, everything explained clearly, would definitely tell people to come to you to buy there next car.

Volkswagen Golf
Kenneth H
Mountsorrel
March 2019
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Clear and helpful staff with good knowledge of the cars

BMW 2 Series Active Tourer
Shirley M
Cardiff
March 2019
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Great service, friendly staff who were helpful every step of the way!

Ford Focus RS
Jack O
Ipswich
March 2019
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Superb team. No pressure to buy. Great result!

Vauxhall Astra
Michael B
Grangemouth
March 2019
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Everything was really good

Fiat 500x
Sibongumusa M
Halesowen
March 2019
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Brian was great, thanks for everything

Jaguar XF
Alasdair M
Grangemouth
March 2019
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Overall very happy with service provided by Bal at Newport Pagnell

Land Rover Range Rover
Stephen F
Newport Pagnell
March 2019
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Great service

Vauxhall Corsa
Kirstan D
Halesowen
March 2019
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Great service

Nissan Qashqai+2
Eunice A
Halesowen
March 2019
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Very friendly, thorough service at Newport Pagnell. Highly recommended.

Land Rover Range Rover Evoque
Joanne B
Newport Pagnell
March 2019
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Top class service

Volkswagen Golf
Matthew R
Mountsorrel
March 2019
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Pleasant experience at Newport Pagnell. I was looked after throughout the process.

BMW X5
Kashif A
Newport Pagnell
March 2019
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Had an amazing experience at Imperail cars, Nigel has be great and will recommend him to anyone looking at buying a new car. 5 stars to all the staff who work at Imperial cars. Thanks for my lovely new car

Fiat 500x
Leah W
Mountsorrel
March 2019
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Great service from start to finish! Would highly recommend.

Mercedes-Benz A Class
Jade S
Mountsorrel
March 2019
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Perfect, as always.

BMW 5 Series
Benjamin H
Halesowen
March 2019
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Exelent service very satisfied

Peugeot 2008
Susan P
Ipswich
March 2019
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Excellent service, Harry was great!

Peugeot 108
Trevor B
Halesowen
March 2019
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We have been rated as 4.9 out of 5 based on 3413 ratings.