Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

He did very well and explained everything I needed to know

Mercedes-Benz A Class
Daniel E
Tamworth
March 2020
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Very well looked after.

Hyundai Tucson
Gemma G
Mountsorrel
March 2020
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Excellent Beth was really great very satisfied with everything

Jaguar F-pace
Mark S
Tamworth
March 2020
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Volvo XC60
Lance D
Mountsorrel
March 2020
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Amazing, patient and caring staff. I'm never going back to a main dealer ever again!

Mini Clubman
Julia L
Portsmouth
March 2020
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Great service

Land Rover Discovery
Paul A
Wembley
March 2020
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Was good , staff very helpful.

Mercedes-Benz A Class
Eduardo M
Wembley
March 2020
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Great customer service

Volkswagen Golf
Dinendrajith S
Wembley
March 2020
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Was fantastic, easy and trustworthy. Was a good experience

Audi A4
Abdlrhman A
Portsmouth
March 2020
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Pleasant & informal and patient

Land Rover Range Rover Evoque
Linda B
Mountsorrel
March 2020
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Great service

Jaguar F-pace
Vettivelu T
Newport Pagnell
March 2020
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Everyone was really helpful! Kabir who is the salesman that helped us, arranged everything for us and the whole experience was stress free! Very highly recommend Imperial cars for your next car!

BMW 5 Series
Dimitrios D
Ipswich
March 2020
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Friendly - knowledgeable

Audi A3
Mohammed S
Mountsorrel
March 2020
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Friendly

Citroën Grand C4 Picasso
Manish P
Mountsorrel
March 2020
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Allen was very helpful and personable and managed to do a deal on warranty which has never happened before well done him.

Volvo XC60
David S
Mountsorrel
March 2020
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Excellent service.second to none

Land Rover Range Rover Evoque
Louis L
Ipswich
March 2020
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Great service

Renault Kadjar
Sharma B
Wembley
March 2020
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Jermaine was great wish I could give him more then 5 stars 100/100 nice bubbly guy with a nice smile

BMW X5
Shazali I
Halesowen
March 2020
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Good service

BMW X1
Jordan W
Wembley
March 2020
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Fantastic experience with Shane - Would definitely recommend and return

Audi A4
Jayanta C
Wembley
March 2020
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Great service 100% recommend

Volkswagen Golf
Stephen W
Wembley
March 2020
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Great service - Kabir and Glen were both fab. Neither were pushy, both very patient, and knowledgeable!

Mini Hatchback
Rochelle P
Ipswich
March 2020
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Fantastic friendly people and great service. Would highly recommend

Mercedes-Benz E Class
Stephen B
Mountsorrel
March 2020
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Excellent service, friendly guys.

Mercedes-Benz GLC Class
Matthew L
Fleet
March 2020
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Same as always, you guys are good!!

Volkswagen Polo
Natasha C
Portsmouth
March 2020
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Great service good deal done

BMW X5
Dan C
Halesowen
March 2020
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Mini Countryman
Barbara M
Wembley
March 2020
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Incredible dealership, amazing friendly staff ( especially Natasha)) we will definitely be back and of course recommend friends and family,

Jaguar E-pace
Alan P
Tamworth
March 2020
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Amazing service I would come back as soon as I need a new car, thank you for a excellent experience

Peugeot 208
Megan H
Portsmouth
March 2020
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Great service, helpful staff, over all completely satisfied.

Mercedes-Benz A Class
Sarah L
Tamworth
March 2020
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Amazing service, really welcoming.

Fiat 500x
Charlotte G
Portsmouth
March 2020
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Great service

Jaguar XE
Liam M
Newport Pagnell
March 2020
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Rachel was very helpful and attentive, will definitely be using them again

BMW Z4
Nicholas C
Mountsorrel
March 2020
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Very patient and understand. I've had a very good experience 5/5!

BMW 1 Series
Jade C
Portsmouth
March 2020
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Straightforward purchase, no hassle buying experience

Ford Focus
Joseph S
Swanwick
March 2020
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Fantastic service from mike

BMW 3 Series
Ioan A
Newport Pagnell
March 2020
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Great service quick and easy

Mercedes-Benz E Class
Robert F
Newport Pagnell
March 2020
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Fantastic service

BMW 3 Series
Mark C
Tamworth
March 2020
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Very easy, friendly, fast and efficient service

Land Rover Range Rover Evoque
Emma E
Newport Pagnell
March 2020
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Excellent and professional

Volkswagen Polo
Donna S
Portsmouth
March 2020
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We have been rated as 4.9 out of 5 based on 4371 ratings.