Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Great service!

BMW 2 Series
Wayne B
Ipswich
August 2018
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Swift professional service from all.

Audi Q5
Anthony S
Ipswich
August 2018
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Really great experience - would recommend to friends and family.

Audi A3
Clare B
Ipswich
August 2018
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Fantastic experience. Great service. Matt was very helpful. Would highly recommend.

Mini Countryman
Jane D
Grangemouth
August 2018
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Very friendly service, would definitely come again.

BMW 4 Series Gran Coupe
Taufiq S
Mountsorrel
August 2018
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Great, friendly staff.

Vauxhall Insignia
Carl B
Mountsorrel
August 2018
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Kam it has been a pleasure buying from you, your patience has been exemplary.

Volkswagen Passat
Phil C
Halesowen
August 2018
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Sofina was really helpful and informative, Kam was really pleasant and professional.

Ford Mondeo
Gary M
Halesowen
August 2018
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Everyone was very helpful and it is a great family environment to buy a car in.

BMW 5 Series
James S
Ipswich
August 2018
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Very helpful salesman!

Ford Focus
Peter S
Ipswich
August 2018
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From the start to the end Rob and the guys were brilliant. I'm a very happy girl!

Renault Clio
Hayley M
Ipswich
August 2018
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From start to finish, a very enjoyable service.

BMW 4 Series
Mark A
Newport Pagnell
August 2018
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Great service!

Vauxhall Insignia
Ivan N
Ipswich
August 2018
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Fantastic customer service, all the members of staff are very friendly and helpful!

Mazda 3
Dominika B
Ipswich
August 2018
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Harry was really polite and helpful. Kam was really quick and really pleasant. Definitely would recommend Imperial Cars, no pressure selling and a great team.

BMW 2 Series Active Tourer
David B
Halesowen
August 2018
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Excellent service - very polite, friendly, and a good laugh; that's what is great when doing this experience.

Ford Fiesta
Lucy H
Halesowen
August 2018
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Great experience, and very professional.

Mini Hatchback
Sherrie W
Halesowen
August 2018
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Fantastic choice of vehicles. Very happy customer.

Audi A4
Michael M
Ipswich
August 2018
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Fantastic service throughout.

Land Rover Range Rover Evoque
Carolyn G
Halesowen
August 2018
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Great experience, very professional.

Audi A1
Chris B
Halesowen
August 2018
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Quick, great customer service from Matthew!

BMW X3
Jennifer P
Grangemouth
August 2018
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Great Service!

Nissan Qashqai
Alan B
Halesowen
August 2018
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Sofina was pleasant to deal with, very professional. Kam was really speedy and very professional. I would recommend Imperial Cars! Great experience!!

BMW 3 Series
Paul C
Halesowen
August 2018
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Really happy with the service I received. Thanks to all the team.

BMW 3 Series
Anna H
Halesowen
August 2018
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Very happy with the service.

Mini Hatchback
Stuart C
Ipswich
August 2018
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Over the moon with Paul's service, professional and easy. Kam was great.

Nissan Qashqai
Muthuthamby M
Halesowen
August 2018
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Good service and good value.

Peugeot 2008
James D
Ipswich
August 2018
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James was really helpful and Kam was efficient.

Mazda CX-3
Holly H
Halesowen
August 2018
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Great experience, very professional.

Volvo XC60
Karen-claire E
Halesowen
August 2018
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Very friendly staff.

Mini Hatchback
Bethany A
Swanwick
August 2018
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Great service - it was a pleasure buying a car.

BMW 1 Series
Richard W
Halesowen
August 2018
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Great experience, very professional.

Mercedes-Benz A Class
Abbie P
Halesowen
August 2018
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Fantastic service throughout!

BMW 4 Series Gran Coupe
Benjamin C
Halesowen
August 2018
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This was my first experience with Imperial Cars. I was very happy with the customer service, quality and price of car. I would definitely recommend.

Skoda Yeti Outdoor
Fiona M
Ipswich
August 2018
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Very helpful and very happy.

Mitsubishi ASX
Brian T
Grangemouth
August 2018
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Easy and quick service.

Mini Hatchback
Emma S
Grangemouth
August 2018
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Kam and Giraffe were amazing!

BMW 2 Series
Tracey H
Halesowen
August 2018
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Lovely service and staff were amazing!

Vauxhall Corsa
Helayna M
Ipswich
August 2018
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Robert was brilliant! Definitely a great buying experience!

Mercedes-Benz C Class
Gary M
Ipswich
August 2018
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Service from all staff was very good and thorough - highly recommended!

Kia Sportage
Marion S
Halesowen
August 2018
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We have been rated as 4.9 out of 5 based on 2926 ratings.