Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Great service from start to finish.

BMW 4 Series Gran Coupe
Stanley S
Grangemouth
November 2018
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Fantastic service, friendly staff and great selection of cars.

BMW 3 Series
Lloyd W
Mountsorrel
November 2018
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Excellent service - would recommend.

BMW 2 Series
Dawn B
Mountsorrel
November 2018
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Great service!

Mercedes-Benz A Class
Laura M
Grangemouth
November 2018
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Great, Friendly service!

BMW 1 Series
Jack M
Grangemouth
November 2018
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Great Service, friendly & helpful staff.

Peugeot 2008
Laura S
Ipswich
November 2018
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Good service and communication.

Mercedes-Benz A Class
Luke H
Mountsorrel
November 2018
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Mint service, takes the poker feeling out of buying a car. Will strongly recommend to my friends and family.

Hyundai Tucson
Daniel G
Mountsorrel
November 2018
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Excellent service - friendly and very helpful, gave me time and space to make my decision. Would definitely recommend the Imperial team at Mountsorrel!

Land Rover Range Rover Evoque
Angela G
Mountsorrel
November 2018
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Straightforward and very helpful, many thanks!

Volkswagen Passat
Simon B
Mountsorrel
November 2018
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Gary was great - so straightforward!

Land Rover Range Rover Evoque
Leigh O
Chertsey
November 2018
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Gabor and Rob were great - friendly and reassuring service, very quick and comprehensive support.

Mazda 3
Josephine E
Chertsey
November 2018
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Excellent service and very professional, will definitely be using them in the future!

Mercedes-Benz C Class
Philip M
Mountsorrel
November 2018
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Very happy with the service I received, process was simple from start to finish.

Vauxhall Corsa
Christopher P
Ipswich
November 2018
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Great service. Darren and Chris are Legends.

Volvo XC60
Michael W
Newport Pagnell
November 2018
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Really happy with the car and service.

Peugeot 208
Michael T
Grangemouth
November 2018
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Very good service, would highly recommend.

Volvo V40
James W
Ipswich
November 2018
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Very professional, thorough service. Excellent cars, very happy, certainly would recommend.

Jaguar XE
Thomas H
Mountsorrel
November 2018
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Excellent service.

Ford Focus
Robin H
Ipswich
November 2018
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Good service, friendly team.

Volkswagen Golf
Dorota P
Mountsorrel
November 2018
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Thank you for your friendly help and assistance in finding us our perfect car for our growing family!

Kia Sportage
Benjamin R
Mountsorrel
November 2018
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Martin and Dan were so great and made the whole experience easy and enjoyable, thanks so much!!

Mini Hatchback
Charlotte P
Mountsorrel
November 2018
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Very helpful staff, all questions were explained. Very happy!

BMW X3
Marceli C
Southampton
November 2018
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Fantastic service - would highly recommend especially Wendy and Richard.

Audi A6
Ionut C
Southampton
November 2018
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Very good.

Hyundai Santa Fe
James B
Exeter
November 2018
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Great service!

Mercedes-Benz E Class
Katie F
Mountsorrel
November 2018
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All very helpful, knowledgeable and efficient . Will recommend.

Volkswagen Golf
Selina H
Southampton
November 2018
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Great, friendly place and people. Great car, lovely service, would recommend to any, thank you Dan.

Ford Mondeo
Craig W
Mountsorrel
November 2018
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Great professionals, really made us feel at ease and listened to us.

Mini Hatchback
Lynn V
Grangemouth
November 2018
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Made purchase of a car very easily, great service.

BMW 2 Series
Deborah W
Southampton
November 2018
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Happy as I leave with a great, new car but a little tricky at the early stages. Dan, Martin and Chris are extremely helpful.

Honda Civic
Kerry C
Mountsorrel
November 2018
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Very good, polite and helpful staff.

BMW 3 Series
Tristan S
Exeter
November 2018
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Professional and courteous, and very helpful.

BMW X1
Jeff R
Mountsorrel
November 2018
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Very straightforward.

BMW 5 Series
Rachael W
Mountsorrel
November 2018
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Great - effortless!

BMW 1 Series
Christopher W
Exeter
November 2018
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Fantastic team, would highly recommend!!

Audi A3
Claire P
Mountsorrel
November 2018
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Great costumer service, very friendly staff. It was a pleasure buying a car with Imperial Cars.

BMW 1 Series
Marisa D
Swanwick
November 2018
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Very happy with service!

Kia Sportage
Joanne J
Mountsorrel
November 2018
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Very happy with the service.

Ford Kuga
Steve J
Mountsorrel
November 2018
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Happy to recommend. Very helpful .

BMW X4
Andres S
Southampton
November 2018
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We have been rated as 4.9 out of 5 based on 3140 ratings.