Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

All round amazing experience with great help by, Aron and Natasha!

Land Rover Range Rover Sport
Richard D
Tamworth
January 2020
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Fantastic service

Alfa Romeo Mito
James D
Mountsorrel
January 2020
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Excellent service very friendly and polite. Great sales guy.

Citroën Grand C4 Picasso
Tegan S
Mountsorrel
January 2020
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Excellent. Friendly and great customer service

Mercedes-Benz A Class
Jemma R
Mountsorrel
January 2020
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My visit today was absolutely amazing, Sonia was welcoming and very easy to talk to, had all the answers and was genuinely wanted me to find the right car. Afterwards Aron helped me through all the paperwork and was amazing as well. Can’t complain about a

Volkswagen Golf
Joseph D
Tamworth
January 2020
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Great service and very knowledgeable

BMW 4 Series Gran Coupe
Micheal L
Mountsorrel
January 2020
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Excellent service. Great sales staff and management team. Beth, Martin, Aron and Adam are an asset to the company and the values you uphold.

BMW M5
Ian B
Tamworth
January 2020
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I have been given a fantastic experience purchasing my new car, Sonia and Aron were both extremely helpful and friendly and I will certainly be back for my next car in the future due to the excellent service I have received from them both!

Mini Hatchback
Jack P
Tamworth
January 2020
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Natalie was helpful throughout the process of buying the car thanks Colin

Mercedes-Benz GLC Class
Colin S
Mountsorrel
January 2020
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Great service excellent

Land Rover Range Rover Evoque
Alex G
Wembley
January 2020
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Very professional service, friendly and efficient staff.

Mercedes-Benz E Class
David B
Southampton
January 2020
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Perfect customer service very helpful nice laughs while waiting but down to business when it comes to the main part

Mercedes-Benz A Class
Evail O
Tamworth
January 2020
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Great fun, good chat. Well informed salesman with answers to all my questions.

BMW 1 Series
Chris J
Mountsorrel
January 2020
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Ross Natasha and Aaron were courteous and very professional also very keen to ensure we were happy with everything from test drives to paperwork signed. Excellent service.

Mercedes-Benz GLE Class
Alan R
Tamworth
January 2020
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I found Nadeem a very friendly and approachable person. We found the whole experience very relaxed without any pressure selling ????

BMW 2 Series
Robert V
Mountsorrel
January 2020
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Great Service, Nice and and easy procedure, Would definitely recommend

BMW 5 Series
Sohail B
Mountsorrel
January 2020
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Amazing service. Alex was very professional and helpful

BMW 3 Series
Enzo C
Newport Pagnell
January 2020
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Great price excellent service

Land Rover Range Rover Evoque
Stuart P
Halesowen
January 2020
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Great service,brilliant deal on my new BMW Very happy customer

BMW 5 Series
David C
Tamworth
January 2020
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Great service

Mercedes-Benz A Class
Edwina L
Mountsorrel
January 2020
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Good service

Škoda Superb
Rachel S
Newport Pagnell
January 2020
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Excellent choice of cars and first class service.

Kia Sportage
Nick C
Halesowen
January 2020
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Top class service

Audi A3
James C
Tamworth
January 2020
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Good communication,friendly staff,good prices

Hyundai i20
Luena T
Portsmouth
January 2020
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10/10

Nissan Qashqai
Neil W
Halesowen
January 2020
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Very helpful and courteous service Absolutely excellent service ! WILL SPREAD THE WORD

Mercedes-Benz C Class
James S
Tamworth
January 2020
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Experiance has been good

Vauxhall Astra
Neil C
Portsmouth
January 2020
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Very good,easy to deal with people

Mercedes-Benz C Class
Michael L
Portsmouth
January 2020
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Nissan Qashqai
Dan S
Portsmouth
January 2020
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Excellent service

Mazda 3
Matthew I
Tamworth
January 2020
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Great service and support throughout, from the entire team. No reason to ever go elsewhere for cars. Thank you!

Nissan Qashqai
Daniel A
Swanwick
January 2020
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Very professional service

BMW 5 Series
John K
Portsmouth
January 2020
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Great service

Audi A6
Paul W
Mountsorrel
January 2020
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Great

Volkswagen Passat
Charles H
Mountsorrel
January 2020
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Great service very happy with our purchase. Dale was very helpful and listened to what our requirements were. Aron was attentive and went through everything in detail.

Land Rover Range Rover Evoque
Glen D
Tamworth
January 2020
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Professional and very friendly. Would recommend.

Vauxhall Zafira
Gary W
Tamworth
January 2020
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Lovely boy great service.

Audi A6
Meirion T
Mountsorrel
January 2020
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Very good service

Mercedes-Benz E Class
Shahidul I
Tamworth
January 2020
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Excellent service friendly staff Dan, Steve and Andy were great.

BMW 2 Series Active Tourer
Ronald W
Mountsorrel
January 2020
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Friendly and the best seller

BMW 6 Series
Marian-catalin C
Mountsorrel
January 2020
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We have been rated as 4.9 out of 5 based on 4189 ratings.