Very happy with the whole process!

“I drove past this car late on a Sunday evening, and by the next weekend - I was driving it away.

I initially came in for a test drive, and after that, I knew it was the first grown-up car I would own. The salesperson was quite intense after the test drive, obviously picking up on the fact that that I kept saying that I loved the car. But, after I said I was not going to rush into anything, I started talking to an actual person, and not a sales person. I put a deposit down later that day, and came in the next weekend pretty confidently and ready to get through the paperwork.

They looked after me with a good cuppa tea, and explained everything in more than enough detail. I opted for the additional warranty as the benefits had been explained clearly and concisely, and I was comfortable that I was not being forced, or pressured, to take any additional unwanted cover. I also opted for the ceramic coat treatment, because the paintwork on the car is probably one of the most noticeable aspects upon a first glance of a car, to me, and I wanted to keep it's showroom shine for as long as possible. I'm very impressed with the finish and wouldn't hesitate to recommend it for anyone else with the same thoughts. So far, so good.

The gentleman I was dealing with on the day of the sale was very friendly, knowledgeable, and down to earth. I drove away from the dealer feeling very confident about my car and the whole procedure, and still feel the same way now.

This was, in fact, my first ever experience buying a car from dealer - and I would not hesitate to recommend them, particularly this branch, to anyone considering a new car. First-class service all round.”

Mercedes-Benz C Class
Rebecca L
Imperial Car Supermarkets Swanwick
Rated 5/5
December 2015

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