Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

above and beyond

SEAT Leon
Riddhi K
Northampton
March 2020
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Toyota Avensis
Michael B
Mountsorrel
March 2020
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Really good!

Audi A5
Karl S
Bristol
March 2020
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Excellent service, Aynsley was very helpful and got us a great deal, everyone was lovely

DS Ds 3
Elodie S
Tamworth
March 2020
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Excellent experience, everything was explained well, sorted quickly

Peugeot 108
Maddison G
Portsmouth
March 2020
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Great service

Mercedes-Benz GLC Class
Suzanne S
Tamworth
March 2020
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Fantastic!

Fiat Tipo
Marcin G
Bristol
March 2020
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Jermaine and Adam done me the deal of the day can’t fault Imperial Cars Halesowen

Mercedes-Benz GLE Class
David L
Halesowen
March 2020
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Excellent!

Ford Focus
Kian C
Bristol
March 2020
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Amazing delivery service Dan and Jermaine went out of the way to deliver my new car to my home credit to imperial car Halesowen for going the extra mile

Volvo S60
Joss B
Halesowen
March 2020
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Excellent service, good knowledge as he had the same car. Really helpful and happy to match px figure

Volkswagen Golf
Alexander H
Mountsorrel
March 2020
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Excellent service by very polite and helpful staff Andrew and John.

BMW X3
Charles B
Mountsorrel
March 2020
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Great, experience

Volkswagen Tiguan
Richard W
Portsmouth
March 2020
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Superb service!!!

BMW X5
Louie N
Portsmouth
March 2020
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Great professional service Jermaine sorted it all out for me

Nissan Qashqai
Bijo T
Halesowen
March 2020
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Great service many thanks

BMW X3
Mark F
Portsmouth
March 2020
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He did very well and explained everything I needed to know

Mercedes-Benz A Class
Daniel E
Tamworth
March 2020
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Very well looked after.

Hyundai Tucson
Gemma G
Mountsorrel
March 2020
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Excellent Beth was really great very satisfied with everything

Jaguar F-pace
Mark S
Tamworth
March 2020
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Volvo XC60
Lance D
Mountsorrel
March 2020
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Amazing, patient and caring staff. I'm never going back to a main dealer ever again!

Mini Clubman
Julia L
Portsmouth
March 2020
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Great service

Land Rover Discovery
Paul A
Wembley
March 2020
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Was good , staff very helpful.

Mercedes-Benz A Class
Eduardo M
Wembley
March 2020
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Great customer service

Volkswagen Golf
Dinendrajith S
Wembley
March 2020
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Was fantastic, easy and trustworthy. Was a good experience

Audi A4
Abdlrhman A
Portsmouth
March 2020
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Pleasant & informal and patient

Land Rover Range Rover Evoque
Linda B
Mountsorrel
March 2020
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Great service

Jaguar F-pace
Vettivelu T
Newport Pagnell
March 2020
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Everyone was really helpful! Kabir who is the salesman that helped us, arranged everything for us and the whole experience was stress free! Very highly recommend Imperial cars for your next car!

BMW 5 Series
Dimitrios D
Ipswich
March 2020
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Friendly - knowledgeable

Audi A3
Mohammed S
Mountsorrel
March 2020
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Friendly

Citroën Grand C4 Picasso
Manish P
Mountsorrel
March 2020
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Allen was very helpful and personable and managed to do a deal on warranty which has never happened before well done him.

Volvo XC60
David S
Mountsorrel
March 2020
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Excellent service.second to none

Land Rover Range Rover Evoque
Louis L
Ipswich
March 2020
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Great service

Renault Kadjar
Sharma B
Wembley
March 2020
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Jermaine was great wish I could give him more then 5 stars 100/100 nice bubbly guy with a nice smile

BMW X5
Shazali I
Halesowen
March 2020
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Good service

BMW X1
Jordan W
Wembley
March 2020
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Fantastic experience with Shane - Would definitely recommend and return

Audi A4
Jayanta C
Wembley
March 2020
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Great service 100% recommend

Volkswagen Golf
Stephen W
Wembley
March 2020
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Great service - Kabir and Glen were both fab. Neither were pushy, both very patient, and knowledgeable!

Mini Hatchback
Rochelle P
Ipswich
March 2020
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Fantastic friendly people and great service. Would highly recommend

Mercedes-Benz E Class
Stephen B
Mountsorrel
March 2020
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Excellent service, friendly guys.

Mercedes-Benz GLC Class
Matthew L
Fleet
March 2020
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We have been rated as 4.9 out of 5 based on 4338 ratings.