Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Very helpful and polite, really liked the video Harry sent us.

Ford Mondeo
Matthew S
Halesowen
August 2019
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Excellent service once again, third car from imperial, well done to the team at mountsorrel

BMW X4
Rajinder B
Mountsorrel
August 2019
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All great, really happy.

Vauxhall Astra
Jessica T
Halesowen
August 2019
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Great service, friendly and happy to help

Fiat 500
Katie V
Mountsorrel
August 2019
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Friendly & Good service.

BMW 5 Series
Paul H
Mountsorrel
August 2019
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Great customer service, very attentive and would highly recommend.

BMW 3 Series
Kelly G
Mountsorrel
August 2019
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Great service, very informative finance processed but long

Audi A1
Agnieszka K
Halesowen
August 2019
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Service fantastic love the new car

BMW 5 Series
Ahamed N
Mountsorrel
August 2019
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Great service, trustworthy, helpful and informative

Audi A3
Emily P
Mountsorrel
August 2019
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Dan was great

Mini Hatchback
Tia D
Mountsorrel
August 2019
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Really quick and friendly service. Would definitely recommend Imperial Cars to others. Thanks!

Audi A6
Christopher B
Halesowen
August 2019
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Good service overall , nice friendly people willing to help and advise.

BMW 3 Series Gran Turismo
Richard G
Mountsorrel
August 2019
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Abi was very good

Mercedes-Benz C Class
Suleng L
Mountsorrel
August 2019
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Abi was very good

Mercedes-Benz C Class
Suleng L
Mountsorrel
August 2019
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Fantastic very happy

Volkswagen Passat
Trevor R
Mountsorrel
August 2019
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Great service and friendly staff.

Ford Focus
Ian K
Halesowen
August 2019
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Great Service, really friendly and never felt pressured throughout. Knowledgeable and always willing to help.

Volvo XC60
Alec B
Halesowen
August 2019
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Friendly and helpful

Audi Q3
Paul B
Chertsey
August 2019
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Excellent customer service from vehicle enquire to test drive to purchase. Would certainly do business here again.

Seat Leon
Jonathan D
Mountsorrel
August 2019
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Great service, Dealt with minor issues promptly and were courteous and thorough throughout the buying process. Adam was a pleasure to deal with and would highly recommend Imperial Cars to anyone looking for a vehicle.

Nissan Qashqai
Tim S
Halesowen
August 2019
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Very helpful, explanation were clear

Audi A1
Azam S
Mountsorrel
August 2019
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Great service lovely helpful staff

BMW 2 Series Active Tourer
Michael B
Mountsorrel
August 2019
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Easy & professional. Good experience

BMW 3 Series
David S
Mountsorrel
August 2019
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Good

Peugeot 308
Anna B
Mountsorrel
August 2019
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Dan was excellent

Vauxhall Astra
Martina O
Mountsorrel
August 2019
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Tikka deals and Tikka guys!

Mercedes-Benz E Class
Bikar S
Halesowen
August 2019
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Pleased with the car, it’s great!

Nissan Qashqai
Amy C
Halesowen
August 2019
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Helpful and speedy service

Audi A8
Gerard D
Northampton
August 2019
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Great service and will recommend to all.

Land Rover Range Rover Evoque
Terry L
Mountsorrel
August 2019
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Great service

Nissan Qashqai
Peter A
Mountsorrel
August 2019
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Wonderful

Nissan X-TRAIL
Nina A
Halesowen
August 2019
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Excellent experience, definitely recommend them.

BMW 6 Series
Debra M
Mountsorrel
August 2019
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Great setup at Halesowen. Happy with the deal I got!

BMW 3 Series
Andy H
Halesowen
August 2019
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Great service by Shabs

BMW 1 Series
Sarah G
Mountsorrel
August 2019
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A big thank you to Pete who made buying a car very easy. Chris who completed all the paperwork for us, also very helpful

Fiat 500
Gaynor R
Northampton
August 2019
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Faultless service. Harry was a lovely guy.

Nissan Juke
Ali B
Halesowen
August 2019
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The experience of buying a car from Imperial Cars is excellent and customer service team are very friendly with friendly staff especially Shabs and the other guys were wonderful with a class of their own which is second to non. Thank you guys. Gus

Mercedes-Benz E Class
Augustine A
Mountsorrel
August 2019
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AmaZing service im sohappy

Audi A4
Gzegorz P
Northampton
August 2019
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Great service, couldn’t be happier.

Audi Q3
Matt A
Northampton
August 2019
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Fantastic service. I love the car.

Audi A3
Brandon A
Halesowen
July 2019
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We have been rated as 4.9 out of 5 based on 3769 ratings.