Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Brilliant service with proper explanation on all matters

Audi Q2
Bojan D
Mountsorrel
February 2020
read feedback

Very helpful staff , would love to come back. Please open a branch in Stockton on tees.

Land Rover Discovery Sport
Ammar J
Mountsorrel
February 2020
read feedback

Great service, went through all relevant questions asked

BMW 1 Series
Amardeep D
Mountsorrel
February 2020
read feedback

Knowledgeable friendly and honest, could ask more of a salesman and the company as a whole.

Mercedes-Benz E Class
Andrew F
Mountsorrel
February 2020
read feedback

I was looked after by very friendly staff throughout my visit to Imperial Cars. No high pressure sales. Very helpful and Informative during the purchase.

Audi A3
Christopher E
Mountsorrel
February 2020
read feedback

Went well, just what I expected

Škoda Octavia
Steven A
Grangemouth
February 2020
read feedback

Jag was very kind and helpful

DS Ds 3
Nicola W
Portsmouth
February 2020
read feedback

Friendly, helpful

Ford Focus
Nicholas R
Portsmouth
February 2020
read feedback

Great experience from start to finish. Naeem was great at the start of the process and completion with Steve very efficient.

Mini Countryman
Kirstie B
Mountsorrel
February 2020
read feedback

Very good

Land Rover Range Rover Evoque
Clare M
Tamworth
February 2020
read feedback

Great experience great car and great people

Mazda 3
Micheal A
Mountsorrel
February 2020
read feedback

Great service from Paige and mike

Vauxhall Corsa
Christopher F
Newport Pagnell
February 2020
read feedback

Very good service

Jaguar F-pace
Michelle D
Mountsorrel
February 2020
read feedback

Fantastic experience well looked after will be happy to purchase another car again from here

Ford Focus
John R
Tamworth
February 2020
read feedback

Good service and friendly staff!

Nissan Qashqai
Andrew J
Mountsorrel
February 2020
read feedback

Happy people great

BMW X3
George P
Newport Pagnell
February 2020
read feedback

Fantastic service by dale and mike

Nissan X-TRAIL
Jamie H
Newport Pagnell
February 2020
read feedback

Mercedes-Benz GLC Class
Jonathan H
Mountsorrel
February 2020
read feedback

Excellent and very courteous service highly recommend

BMW 3 Series
Michael J
Tamworth
February 2020
read feedback

I have worked in the automotive sector for 16 years. May I say the buying experience has been exemplary and probably one of the best purchase experiences I have had or seen in my time working. The team at Mountsorrel are a credit to Imperial Cars and I co

Renault Megane
Gareth C
Mountsorrel
February 2020
read feedback

Good

BMW 2 Series
Matthew W
Cardiff
February 2020
read feedback

Audi A5
Kalina K
Portsmouth
February 2020
read feedback

Great experience in newport pagnell

BMW X1
Brian C
Newport Pagnell
February 2020
read feedback

Aynsley was our sales guide he was very informative and helpful, it was a good experience friendly guy would definitely use the company again. Happy with all the extra cover they provided and price big thumbs up ????????

Ford Focus
Jayne S
Tamworth
February 2020
read feedback

Amazing service provided!!! All happy

Mercedes-Benz GLC Class
Mark S
Newport Pagnell
February 2020
read feedback

Excellent Customer Service - Staff are incredibly great and professional for there service provided. Would definitely recommend them in future.

Citroën Grand C4 Picasso
Abdul M
Tamworth
February 2020
read feedback

Absolutely amazing! Great experience.

Nissan Qashqai
Peter G
Portsmouth
February 2020
read feedback

Mercedes-Benz E Class
Terence L
Portsmouth
February 2020
read feedback

Great experience

Kia Sportage
Louise S
Newport Pagnell
February 2020
read feedback

Fantastic

Volkswagen Polo
Ezanul A
Cardiff
February 2020
read feedback

Good

Audi A5
Mark B
Bristol
February 2020
read feedback

Good service and first sale for pique!

Volkswagen Golf
Jordan B
Wembley
February 2020
read feedback

Excellent

BMW 4 Series Gran Coupe
John D
Bristol
February 2020
read feedback

Straight forward, friendly and everything went throughly very smoothly

Mini Paceman
Brady H
Mountsorrel
February 2020
read feedback

Helpful, professional, great customer service, would come back again.

Ford Focus RS
Rebecca K
Tamworth
February 2020
read feedback

Arrived at branch and I have to say that I was treated like royalty by all especially young Andy. His knowledge on the car was outstanding the customer care shown was brilliant, in fact the whole process was excellent from start to finish. Would I buy a

BMW 5 Series
Alan P
Mountsorrel
February 2020
read feedback

Brilliant

Volkswagen Scirocco
Fran F
Mountsorrel
February 2020
read feedback

Excellent service would recommend Imperial Cars

Škoda Octavia
Hazel D
Tamworth
February 2020
read feedback

Excellent service, great

Nissan Qashqai
Trevor B
Tamworth
February 2020
read feedback

Great service

Honda Jazz
Tsui Yee M
Tamworth
February 2020
read feedback

Older Page 1 of 79

We have been rated as 4.9 out of 5 based on 4211 ratings.