Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Helpful staff very friendly

Mercedes-Benz A Class
Lee B
Halesowen
April 2019
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It’s been absolutely brilliant doing business with Imperial Cars, you'll will never regret buying from them. They're good people

Peugeot 3008
Christiana A
Mountsorrel
April 2019
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Fantastic service, extremely friendly, would highly recommend

Jaguar XE
Gemma W
Mountsorrel
April 2019
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Fantastic service!

Volvo V40
Callum J
Mountsorrel
April 2019
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Lovely service, thank you all.

Mercedes-Benz B Class
Harry B
Halesowen
April 2019
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Very professional well explained Courteous

Jeep Cherokee
Christine S
Mountsorrel
April 2019
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Carla was fabulous! Levi was also very clear and patient.

Nissan Qashqai
Kishor C
Mountsorrel
April 2019
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Great service thanks

Land Rover Range Rover Evoque
Ruth P
Newport Pagnell
April 2019
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Good service and great team.

Kia Sportage
Natasha S
Mountsorrel
April 2019
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Brilliant experience, Dale and David were very helpful.

BMW 3 Series Gran Turismo
Ljc (
Newport Pagnell
April 2019
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Great all round service and a brilliant deal! Thank You!

Renault Kadjar
Sally H
Halesowen
April 2019
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Great service and really friendly staff

Mini Hatchback
Amie T
Mountsorrel
April 2019
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Brilliant service, staff very helpful, would recommend to anybody looking to buy a new car.

Mini Countryman
Kirsty M
Halesowen
April 2019
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Good experience

BMW 3 Series
Jamie A
Mountsorrel
April 2019
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Great service from Levi, Shabs and John. Highly recommended

Mercedes-Benz A Class
Harriet F
Mountsorrel
April 2019
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Great help.

BMW 4 Series
Kumar A
Mountsorrel
April 2019
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Excellent service and endless patience. Very impressed with the professionalism. We were made to feel special and nothing was rushed with clear explanations to our many questions. So pleased with our purchase would definitely recommend.

Peugeot 2008
Anthony K
Halesowen
April 2019
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Fantastic customer service, great attention to detail, well done!

Fiat 124 Spider
Andrew S
Halesowen
April 2019
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Handover manager Levy is so so funny, made the experience of collecting my car brilliant. TOP MARKS

Peugeot 308
Rachel M
Mountsorrel
April 2019
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Excellent service. Very helpful and friendly staff

Mercedes-Benz CLA Class
Parminder C
Halesowen
April 2019
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Very helpful, made car shopping easy and more enjoyable.

Seat Ibiza
Oliver H
Halesowen
April 2019
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I have found my experience excellent and I will 100% be recommending to people

Ford Focus
Renaldo R
Halesowen
April 2019
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Very impressed. Good choice of cars and the team were very helpful and friendly.

Honda CR-V
Graham C
Halesowen
April 2019
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Excellent service. Q

Mercedes-Benz A Class
Natasha W
Mountsorrel
April 2019
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Great experience, everything explained clearly and left same day with the car! would defiantly recommend.

Renault Captur
Charley H
Mountsorrel
April 2019
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Nice place, nice cars! Lovely people.

Fiat 500
Amiee S
Halesowen
April 2019
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Great service

Volkswagen CC
Belal U
Mountsorrel
April 2019
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Fantastic service, very comfortable experience

BMW 1 Series
Elliott K
Halesowen
April 2019
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Great service and friendly staff.

BMW 1 Series
Ian D
Mountsorrel
April 2019
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Great advice and customer service. Everyone I’ve spoken to has been really helpful. Listened to our requirements and advised accordingly.

BMW 2 Series Active Tourer
Sarah S
Mountsorrel
April 2019
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Professional, helpful service!

BMW 4 Series
Rajesh S
Mountsorrel
April 2019
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Great service

Suzuki Swift
John D
Halesowen
April 2019
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Great service, all information given clearly and printed out. So happy I have found a new car :)

Renault Scenic
Sarah-Jane G
Mountsorrel
April 2019
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Friendly helpful service, recommend highly. Many thanks

Seat Ibiza
Jeff B
Newport Pagnell
April 2019
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Really happy with my purchase, friendly customer service.

Land Rover Range Rover Evoque
Amy F
Ipswich
April 2019
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Excellent service from the first visit through to the final handover of the car . Very impressed and would highly recommend to others.

Audi A1
Catherine R
Halesowen
March 2019
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Great service had problem putting finance through (my fault) meant staying over the night which they kindly said they’d reimburse me for. Pleasure dealing with them highly recommend!!

Mercedes-Benz A Class
Joseph T
Mountsorrel
March 2019
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Stunning customer service with super friendly people... I can’t recommend these guys enough!

Mercedes-Benz C Class
James O
Mountsorrel
March 2019
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Good team

Renault Clio
Ian H
Fleet
March 2019
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Pleasant and easy to work with no pressure and smooth

Hyundai Tucson
Sean B
Fleet
March 2019
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We have been rated as 4.9 out of 5 based on 3413 ratings.