Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Very good, very happy

Ford Focus
Anthony T
Halesowen
June 2019
read feedback

The journey with imperial cars has been great, everyone is very professional and the service I’ve received was like no other. Would definitely recommend.

BMW 1 Series
Nikola R
Mountsorrel
June 2019
read feedback

Great service

BMW X3
Stefan-Catalin B
Newport Pagnell
June 2019
read feedback

Good sales, very friendly. Car ready as requested, smooth transaction, very pleased overall

Hyundai Tucson
Illona W
Mountsorrel
June 2019
read feedback

Excellent service

BMW 4 Series Gran Coupe
Trevor M
Halesowen
June 2019
read feedback

Great, quick and efficient sale. Very happy.

Mercedes-Benz CLA Class
David L
Halesowen
June 2019
read feedback

Good service, would recommend

Škoda Fabia
Elizabette C
Mountsorrel
June 2019
read feedback

Great service Shabs made it really easy!

Volkswagen Golf
Sadiya B
Mountsorrel
June 2019
read feedback

Very efficient

Nissan Qashqai
Kathleen H
Mountsorrel
June 2019
read feedback

Friendly staff great service

BMW 3 Series
Daniel L
Fleet
June 2019
read feedback

Great service, sorted out any concerns quickly and effectively.

Mercedes-Benz C Class
Ishdeep D
Mountsorrel
June 2019
read feedback

Great service and wide selection of vehicles!

Audi Q3
Sophie L
Halesowen
June 2019
read feedback

Great service, friendly and professional, highly recommend using Imperial Cars

Ford Mondeo
Rebeka M
Mountsorrel
June 2019
read feedback

Good service

Vauxhall Insignia
Lukasz B
Northampton
June 2019
read feedback

Efficient & friendly service

Vauxhall Astra
Kirsty B
Northampton
June 2019
read feedback

Good

Mitsubishi Outlander
Jose A
Mountsorrel
June 2019
read feedback

Very nice service and friendly staff

Land Rover Range Rover Evoque
Pashupati P
Mountsorrel
June 2019
read feedback

Great sales people, very nice and welcoming. If you need a car this is the place.

BMW 1 Series
Mohammed Saminur Rahman N
Northampton
June 2019
read feedback

Excellent friendly service throughout whole process

Nissan Juke
Mathew J
Halesowen
June 2019
read feedback

Great service

BMW 4 Series Gran Coupe
Arya M
Northampton
June 2019
read feedback

Smooth and efficient handover and transaction. Car well presented for driving away.

Volkswagen Tiguan
Phillip W
Mountsorrel
June 2019
read feedback

I am very happy ,Chris was very helpful and professional big thanks.

Vauxhall Insignia
Krzysztof K
Northampton
June 2019
read feedback

Excellent

Mercedes-Benz E Class
Sultan H
Halesowen
June 2019
read feedback

Service has been fine throughout - helpful and no pressure from sales team. Happy with price of vehicle and quality of car.

BMW 5 Series
Gemma C
Northampton
June 2019
read feedback

Very helpful, good experience

BMW 1 Series
Emma P
Northampton
June 2019
read feedback

Great staff, excellent customer service, very helpful

Ford Fiesta
Christopher C
Mountsorrel
June 2019
read feedback

Nice easy purchase, Steve was very helpful.

Hyundai Tucson
Carl N
Halesowen
June 2019
read feedback

Excellent service, lovely friendly staff. Highly recommend!!

Volvo XC60
Simon W
Northampton
June 2019
read feedback

Lovely characters, good service,.

Audi S3
Freya K
Northampton
June 2019
read feedback

Extremely happy with the service provided by imperial cars

Vauxhall Adam
Olivia D
Mountsorrel
June 2019
read feedback

Very good service, thanks so much

BMW 5 Series
Vaidas S
Northampton
June 2019
read feedback

Another satisfied customer, really happy with my experience.

BMW 5 Series
Clark R
Halesowen
June 2019
read feedback

Great bunch of guys.

Mercedes-Benz GLC
Krzysztof W
Halesowen
June 2019
read feedback

Very happy with everything.

Ford Mondeo
Andrew W
Northampton
June 2019
read feedback

Very happy

Ford C-MAX
Szymon P
Northampton
June 2019
read feedback

Good service, whole experience made easier by Levi because he’s very funny.

Ford Ranger
Maria-cristina M
Northampton
June 2019
read feedback

Excellent communication from the start. Everything was explained in detail without any complications, would definitely recommend to anyone.

Mercedes-Benz CLS
Kishor M
Mountsorrel
June 2019
read feedback

Adam was great. Smooth transaction, would buy from them again if my wife let me!

Mercedes-Benz V Class
David L
Halesowen
June 2019
read feedback

Brilliant service would highly recommend friendly staff

Land Rover Discovery Sport
Darren H
Mountsorrel
June 2019
read feedback

1st class service, love the car, thank you very much

Audi A3
Owen C
Halesowen
June 2019
read feedback

Older Page 1 of 90

We have been rated as 4.9 out of 5 based on 3588 ratings.