Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Ford Fiesta
Mary Heardman
Portsmouth
August 2017
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Tom is great very helpful

BMW 1 Series
Chloe Bailey
Portsmouth
August 2017
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Great service very helpful

Lexus IS
Ian Jeffery
Portsmouth
August 2017
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Great service!

BMW 4 Series
Rezaul Hoque
Chertsey
August 2017
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Great service very friendly staff

Ford Focus
Paul Jenkin
Portsmouth
August 2017
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Great service

Nissan Qashqai+2
Emma White
Portsmouth
August 2017
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Happy to recommend. Very helpful .

Mini Countryman
Tony Mitcheson
Southampton
August 2017
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Great, friendly service

Seat Leon
Matthew Voyce
Northampton
August 2017
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good service

Ford Mondeo
Anthony Moores
Fleet
August 2017
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GOOD SERVICE

Mercedes-Benz C Class
John Altman
Chertsey
August 2017
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Friendly sales assistant

Audi A4
Adrian Mccafferty
Fleet
August 2017
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Professional and helpful team.

Mercedes-Benz C Class
Mazhar Altaf
Northampton
August 2017
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Good Service

Ford Fiesta
Jessica Wylie
Fleet
August 2017
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Really good service.

Mercedes-Benz C Class
Tina King
Northampton
August 2017
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Great Service

BMW 3 Series
Peter Allen
Northampton
August 2017
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Great service - efficient and helpful

Volkswagen Golf
William May
Northampton
August 2017
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Very professional and friendly staff in Chertsey branch

Mitsubishi Outlander
Sandra Childerhouse
Chertsey
August 2017
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Service and customer service was very good

Nissan Qashqai
Christopher Hopkins
Chertsey
August 2017
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Excellent price, friendly service

BMW 1 Series
Emma Peck
Northampton
August 2017
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All round good experience

Seat Ibiza
Katie Hyde
Chertsey
August 2017
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Very friendly, knowledgeable and helpful staff

Volkswagen Golf
Louise Fuller
Northampton
August 2017
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Good service and friendly staff

Seat Leon
Karl Bertouche
Chertsey
August 2017
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Great service

BMW 1 Series
Alice Osborne
Chertsey
August 2017
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Good service, reasonable price

Nissan Qashqai
Harjinder Singh
Chertsey
August 2017
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Excellent service

Nissan Qashqai
Abi Bunday
Portsmouth
August 2017
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Efficient, friendly and personable

Nissan Qashqai
Louise Johnson
Chertsey
August 2017
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Good service

BMW 3 Series
Ajay Selhi
Chertsey
August 2017
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Excellent customer service by Jeramy!!!

Nissan Qashqai
Ryan Martis
Chertsey
August 2017
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Fast effective and efficient service. Would recommend to friends and family.

Audi Q3
Sophie Maisey
Chertsey
August 2017
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Great service

Ford B-MAX
Kirsty James
Portsmouth
August 2017
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Brilliant service and a good laugh

Renault Twingo
Maria Dixon
Portsmouth
August 2017
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All people I met were courteous and professional. Service was fast and complete and most importantly you did some of the leg work me (taxes and DVLA)!

Volkswagen Golf
Ulrich Kleinsteuber
Chertsey
August 2017
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Everything well explained and quality service. Waiting times should improve.

Nissan Qashqai
Javier Farre
Chertsey
August 2017
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Excellent customer service. Huge selection of cars. Special mention to Joshua outstanding care and attention

BMW 1 Series
Jack Thompson
Southampton
August 2017
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Great price, excellent customer service, very helpful.

BMW X1
Emma Henderson
Chertsey
August 2017
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Great service very accommodating.

Ford Focus
Richard Jurd
Southampton
August 2017
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A little too much pushiness on sales and over profiling, efficient and organised with paperwork when I came to collect the car

Volkswagen Golf
Brooke Chaplen
Portsmouth
August 2017
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Excellent customer service. Huge selection of cars. Special mention to Joshua outstanding care and attention

Kia Sportage
Kathleen Fowler
Southampton
August 2017
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Very pleasant sales team and great finance guys , job well done

BMW M5
Sophia Denardis
Northampton
August 2017
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Outstanding customer service! Super friendly and helpful sales and finance team!

Mini Countryman
Shahin Khan
Northampton
August 2017
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We have been rated as 4.9 out of 5 based on 2590 ratings.