Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Brilliant from start to finish !!

BMW 6 Series
Joshua Rice
Fleet
June 2018
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Quick, easy and professional.

Ford S-MAX
Christian Lancaster
Ipswich
June 2018
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The Salesman was great. I'm shocked at how quick it was; it was scary!

Mini Paceman
Gary Cutler
Ipswich
June 2018
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Great job!

Volkswagen Polo
Joseph Driver
Ipswich
June 2018
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No problems at all.

Jaguar XF
Robert Witt
Ipswich
June 2018
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It was a great experience, I really enjoyed dealing with the team at Newport Pagnell!

Land Rover Range Rover
Jason Brewer
Newport Pagnell
June 2018
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Professional, friendly, helpful.

Mini Hatchback
Hayley Mayich
Fleet
June 2018
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Great service and very friendly staff.

Mini Hatchback
Stacey Kyte
Swanwick
June 2018
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Excellent service. I love Newport Pagnell and Darren was great.

Land Rover Discovery
Chris Bullick
Newport Pagnell
May 2018
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Excellent service from Tom and Lauren.

BMW 3 Series
Jane Clarke
Swanwick
May 2018
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Pleasurable - easy and convenient.

BMW 3 Series Gran Turismo
Aaron Duffy
Newport Pagnell
May 2018
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Helpful and friendly service, thank you!

Mini Clubman
Elizabeth Douglas
Portsmouth
May 2018
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Professional, friendly, helpful.

Suzuki Alto
Alex Robertson
Portsmouth
May 2018
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Excellent service.

Land Rover Range Rover Sport
GUY Taylor
Newport Pagnell
May 2018
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Great service, friendly staff and I'm glad to be Silviu's first customer!

Land Rover Range Rover Evoque
Dilawer Potiwal
Newport Pagnell
May 2018
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Great service and very friendly and knowledgeable.

Audi A3
Gareth Carthy
Portsmouth
May 2018
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Excellent service!

BMW 6 Series
James Fishwick
Newport Pagnell
May 2018
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Excellent place and Mike was the best!

Renault Kadjar
Andrzej Kucharz
Newport Pagnell
May 2018
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Excellent! Mo was very good!

Land Rover Range Rover Evoque
Richard Topping
Newport Pagnell
May 2018
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Great service!

Mazda CX-5
Patryk Jablonski
Southampton
May 2018
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Efficient and thorough service, and friendly and pleasant staff!

Kia Sorento
Sanjay Mistry
Newport Pagnell
May 2018
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Great service!

Peugeot 208
Danny Dorsett
Portsmouth
May 2018
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Great, honest service and I was well looked after. I would definitely recommend Imperial!

BMW 1 Series
John Dunn
Portsmouth
May 2018
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Very good service; Walter was brilliant and Mo was the best!

Land Rover Range Rover Evoque
Karly Kingston
Newport Pagnell
May 2018
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Excellent customer service!

Audi A5
Mathew Salmon
Portsmouth
May 2018
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Fantastic experience , better than all of my past experiences in other places.

Audi A6
David Parker
Newport Pagnell
May 2018
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Excellent place and Garry was the best picking us up.

Mitsubishi Outlander
Alan Clifford
Newport Pagnell
May 2018
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Good place to purchase a car from.

BMW X4
Dilip Pancholi
Newport Pagnell
May 2018
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Great service and Garry was the best!

BMW 1 Series
Katharine Hughes
Newport Pagnell
May 2018
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Professional, friendly, helpful.

Audi A3
Natasha Chan
Portsmouth
May 2018
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Oh my gosh - the best experience and what a great car! Walter was the best.

BMW 4 Series Gran Coupe
Paul English
Newport Pagnell
May 2018
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Excellent place and Mike was the best!

Porsche Boxster
Snehasish Guha
Newport Pagnell
May 2018
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Great service!

Mini Countryman
Lucy Smart
Newport Pagnell
May 2018
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Excellent service - I love Newport Pagnell

Volkswagen Touran
David Matthews
Newport Pagnell
May 2018
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Great service!

BMW 5 Series
Phil Coffer
Newport Pagnell
May 2018
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Excellent service from start to finish. All members of the team were extremely professional and could not have been more helpful.

Mini Hatchback
Lynne Dodds
Portsmouth
April 2018
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Brilliant service, excellent customer service.

BMW 3 Series Gran Turismo
John Baker
Portsmouth
April 2018
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Great service - very helpful!

BMW 1 Series
Jessica Birks
Portsmouth
April 2018
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Great service - very helpful!

BMW 3 Series
Simon Potterton
Portsmouth
April 2018
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Very satisfied with the experience!

BMW 3 Series
Keith Bendall
Portsmouth
April 2018
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We have been rated as 4.9 out of 5 based on 2788 ratings.