Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

James was really helpful and Kam was efficient.

Mazda CX-3
Holly H
Halesowen
August 2018
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Great experience, very professional.

Volvo XC60
Karen-claire E
Halesowen
August 2018
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Very friendly staff.

Mini Hatchback
Bethany A
Swanwick
August 2018
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Great service - it was a pleasure buying a car.

BMW 1 Series
Richard W
Halesowen
August 2018
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Great experience, very professional.

Mercedes-Benz A Class
Abbie P
Halesowen
August 2018
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Fantastic service throughout!

BMW 4 Series Gran Coupe
Benjamin C
Halesowen
August 2018
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This was my first experience with Imperial Cars. I was very happy with the customer service, quality and price of car. I would definitely recommend.

Skoda Yeti Outdoor
Fiona M
Ipswich
August 2018
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Very helpful and very happy.

Mitsubishi ASX
Brian T
Grangemouth
August 2018
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Kam and Giraffe were amazing!

BMW 2 Series
Tracey H
Halesowen
August 2018
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Lovely service and staff were amazing!

Vauxhall Corsa
Helayna M
Ipswich
August 2018
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Robert was brilliant! Definitely a great buying experience!

Mercedes-Benz C Class
Gary M
Ipswich
August 2018
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Service from all staff was very good and thorough - highly recommended!

Kia Sportage
Marion S
Halesowen
August 2018
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Brilliant service and a good laugh.

Citroen Grand C4 Picasso
Alison S
Swanwick
August 2018
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Friendly service.

Nissan Note
Emma C
Grangemouth
August 2018
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Really happy with Kam and Jermaine.

Mercedes-Benz SLK
Carol V
Halesowen
August 2018
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Great service from the staff and a great experience overall.

BMW 3 Series
David M
Grangemouth
August 2018
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Really happy!

Vauxhall Corsa
Lewis R
Halesowen
August 2018
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Fantastic experience , better than all of my past experiences in other places.

Land Rover Range Rover Sport
Kalpa P
Newport Pagnell
August 2018
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Really happy, Kam and Paul were awesome!

Audi Q3
Natasha H
Halesowen
August 2018
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Very good, no problems.

Mini Countryman
Barry B
Ipswich
August 2018
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Great service.

BMW 3 Series
Gareth B
Newport Pagnell
August 2018
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Really happy.

BMW 4 Series Gran Coupe
Ian L
Halesowen
August 2018
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Top marks - great service!

Ford Kuga
Sally B
Ipswich
August 2018
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Good and fast.

Mercedes-Benz E Class
Ac T
Ipswich
August 2018
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I am really happy, Kam and Paul were awesome.

Audi A3
David J
Halesowen
August 2018
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Really happy!

Ford Tourneo Custom
Robert C
Halesowen
July 2018
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Helpful, professional and very friendly!

Nissan Qashqai
Kara T
Ipswich
July 2018
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Well covered, very friendly, all in all a good experience.

Vauxhall Corsa
Ray P
Swanwick
July 2018
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Excellent customer service and value!

BMW 3 Series
Helen B
Ipswich
July 2018
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Absolutely brilliant from start to finish! Everyone I met was friendly and welcoming and received a great deal too!

BMW 2 Series
Kieran W
Grangemouth
July 2018
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Efficient - Kevin was helpful and informative.

Vauxhall Corsa
Ryan W
Ipswich
July 2018
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Great service - it was a pleasure buying a car.

Vauxhall Insignia
Jeff W
Halesowen
July 2018
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Great service - it was a pleasure buying a car.

Vauxhall Insignia
Jeff W
Halesowen
July 2018
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Jordan was a nice and very pleasant Salesman; Richard was great too.

Volkswagen Golf
Sam P
Ipswich
July 2018
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Welcoming - low pressure and helpful.

Skoda Yeti
Mervyn S
Ipswich
July 2018
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Enjoyable and stress free. Would recommend to friends and family. Terry and Richard were great.

Skoda Rapid Spaceback
Peri W
Ipswich
July 2018
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Spot on!!

Ford Focus
Lewis D
Grangemouth
July 2018
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Simple and honest.

BMW 1 Series
Craig H
Ipswich
July 2018
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Jordan was a nice and very pleasant Salesman. Richard was great too!

Ford Fiesta
Kenneth L
Ipswich
July 2018
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Enjoyable - fantastic and caring

Ford Fiesta
Rheanna P
Ipswich
July 2018
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We have been rated as 4.9 out of 5 based on 2854 ratings.