Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Fantastic service

Audi A3
Pete Whittle
Chertsey
October 2017
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Friendly and Easy fantastic service

BMW 4 Series
Neil Clargo
Northampton
October 2017
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Great service and attention to detail.

Lexus IS
Esther Aremu
Fleet
October 2017
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great service

Nissan X-TRAIL
Emerson Honda
Chertsey
October 2017
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Friendly service

Ford Fiesta
Janine Brockwell
Chertsey
October 2017
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Great service

Nissan Qashqai
Abbey Birchmore
Chertsey
October 2017
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Great service

Nissan Qashqai
Rachel Cook
Northampton
October 2017
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Very friendly

Ford Focus
Lucy Brook
Portsmouth
October 2017
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Excellent service start to finish

BMW 5 Series
Daniel Clacher
Portsmouth
October 2017
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Great service very helpful

BMW 1 Series
Charlie Simmonds
Portsmouth
October 2017
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Great service very helpful

BMW 1 Series
Charlie Simmonds
Portsmouth
October 2017
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Excellent service start to finish

BMW 2 Series Gran Tourer
Nigel Sillet
Portsmouth
October 2017
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Audi A3
Gary Hales
Portsmouth
October 2017
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Quick, easy, no hassle

Ford Fiesta
Alexandra Locke
Fleet
October 2017
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Great service

Audi A3
Luke Husbands
Portsmouth
October 2017
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Great service very helpful, good sense of humor

BMW 3 Series
Edina Nagy
Portsmouth
October 2017
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Great friendly and helpful service

Peugeot 2008
Delia-vasilica Boboia
Fleet
October 2017
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Great service, and friendly staff.

BMW X1
Laura Rogers
Halesowen
October 2017
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Nice staff a pleasure to deal with

Land Rover Freelander
Martin Buckell
Fleet
October 2017
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Great service, good price

Volkswagen Golf
Zachary Steiner-Anderson
Northampton
October 2017
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Great service

BMW X6
Mark Golding
Northampton
October 2017
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Great Service, knowledgeable staff ...

BMW 4 Series Gran Coupe
Sukhdev Parkash
Northampton
October 2017
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Great customer service

Audi A5
Dale Steele
Northampton
October 2017
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Amazing service

Audi A1
Astrid Moon
Northampton
September 2017
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Great service

Ford Focus
Liam Sayers
Portsmouth
September 2017
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Great experience. Friendly and informative. Felt very comfortable.

Mini Hatchback
Jessica Lamb
Northampton
September 2017
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Great service

Ford Focus
Simon Bond
Northampton
September 2017
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Very friendly

Nissan Qashqai
Saezar Aljassar
Northampton
September 2017
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Mini Countryman
Stephen Joseph
Fleet
September 2017
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Great and friendly service

Citroen DS3
Stephen Gilbert
Fleet
September 2017
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Happy with the price, very nice, polite service

BMW 3 Series
Anton Hinkson
Fleet
September 2017
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Great friendly and helpful service

Nissan Qashqai
Thomas Eaton
Fleet
September 2017
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Great service

Mini Hatchback
Simon Cain-Butler
Northampton
September 2017
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overall good customer service and very attentive with pressure of sale. Hopefully aftersales is the same customer service!

BMW 5 Series
Jayesh Unka
Northampton
September 2017
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Excellent service

Nissan Qashqai
Claire Adams
Portsmouth
September 2017
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Great service

Nissan Qashqai
Darren Cole
Northampton
September 2017
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Gaspard was excellent in explaining the package and help with documents.

BMW 5 Series
Bogdan Giurgea
Fleet
September 2017
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Great service and attention to detail.

Audi A3
Graham Lefevre
Fleet
September 2017
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Great easy fast

Volkswagen Golf
Ali Yalcin
Fleet
September 2017
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Excellent service start to finish

BMW 3 Series
Suraj Magar
Portsmouth
September 2017
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We have been rated as 4.9 out of 5 based on 2667 ratings.