Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

Great service and excellent price

BMW X1
Elizabeth H
Mountsorrel
December 2019
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Friendly, great customer service

Mercedes-Benz A Class
Miranda F
Mountsorrel
December 2019
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Brilliant service, would definitely recommend, Massive thanks to Ash and everyone else who made everything possible and easy

BMW 4 Series
Alecsandru B
Wembley
December 2019
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Great service

BMW 1 Series
Brad D
Mountsorrel
November 2019
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Great service

Ford Focus
Philip S
Mountsorrel
November 2019
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Great service when buying

Ford Kuga
Gillian P
Mountsorrel
November 2019
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Brilliant service very professional and helpful

Land Rover Range Rover Evoque
Sarah H
Mountsorrel
November 2019
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Very good

Mercedes-Benz E Class
Rokas N
Mountsorrel
November 2019
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Really good service Very easy to get along with and made us feel very welcome

Mercedes-Benz C Class
Sarah B
Mountsorrel
November 2019
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Brilliant experience at imperial cars. Very welcoming, not pushy. Made me feel comfortable and at ease. Great coffee too.

Kia Venga
Emma F
Mountsorrel
November 2019
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Great service,staff are friendly and helpful outstanding staff and service

Nissan Qashqai
Ronak S
Mountsorrel
November 2019
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Very straight forward procedure with helpful advice at each step.

Mercedes-Benz C Class
Thomas O
Mountsorrel
November 2019
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Very good servics

Škoda Yeti Outdoor
Ernest A
Mountsorrel
November 2019
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Nissan Qashqai
Vicent S
Mountsorrel
November 2019
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Great Service. Vehicle nice and got introduced bunch of options on paint maintenance, gap insurance, and warranty service.

BMW 3 Series
Chung-Hong W
Mountsorrel
November 2019
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Awesome very good

Volkswagen Golf
Paul D
Wembley
November 2019
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Great customer service, everything well explained, would recommend

Nissan Qashqai
Nicola V
Mountsorrel
November 2019
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Brilliant service. Couldnt be any easier

BMW 1 Series
Umayr K
Mountsorrel
November 2019
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Excellent Service

Škoda Octavia
Richard C
Chertsey
November 2019
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Wonderful experience. Very professional. Highly satisfied with the information and service received today. Staff went an extra mile to help.

Lexus NX
Nasir A
Mountsorrel
November 2019
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Everything explained well

BMW 2 Series
Stuart W
Mountsorrel
November 2019
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Happy with car and service... would recommend Daniel and David

Peugeot 308
James H
Northampton
November 2019
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Good Service, willing to do as much as they can

BMW 1 Series
Grace R
Mountsorrel
November 2019
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2 cars in 2 months!

BMW 5 Series
Peter M
Northampton
November 2019
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Happy with service... really good

Nissan Juke
Emily J
Northampton
November 2019
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Great customer service & friendly staff with great prices on high spec cars.

Mercedes-Benz GLC Class
Robin B
Mountsorrel
November 2019
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Happy, all perfect

Mercedes-Benz A Class
Chris H
Newport Pagnell
October 2019
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Really good and very helpful staff

Mercedes-Benz A Class
Adebola A
Newport Pagnell
October 2019
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Pleasurable. Helpful staff

Audi A1
Lisa G
Newport Pagnell
October 2019
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Really good very friendly

Ford Mondeo
Fraser Leigh L
Newport Pagnell
October 2019
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Very helpful love the car great company be happy to tell a friend

Ford Mondeo
Eric S
Mountsorrel
October 2019
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Very helpful and great service

Mini Clubman
Sean O
Ipswich
October 2019
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Great service

Mini Hatchback
Annabel B
Halesowen
October 2019
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Sasha was brilliant. He explained everything that I was worried about, he was very thorough and helped me figure out exactly want I wanted, instead of just thinking of commission which is what some salesman do. I will recommend imperial cars to everyone I

Mercedes-Benz A Class
Chloe B
Mountsorrel
October 2019
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Dan was a first class sales man a very good service thank you.

Jeep Grand Cherokee
David P
Mountsorrel
October 2019
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Very friendly great service

Mini One Clubman
David H
Mountsorrel
October 2019
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Very professional and recommended

BMW 4 Series
Mark J
Chertsey
October 2019
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Dan was absolutely brilliant. he helped me in every way . Today I met Steve he is even more Marvellous ! Built up great customer relationship . Overall Imperial cars is a place to come ,! Honestly

BMW 5 Series
Syed Neumann Gauhar Z
Mountsorrel
October 2019
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Very impressed . Happy

Audi Q3
John B
Newport Pagnell
October 2019
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Fantastic buying experience with knowledgable staff that were upfront and honest from the start to the finish

BMW 4 Series
Kevin D
Mountsorrel
October 2019
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We have been rated as 4.9 out of 5 based on 4009 ratings.