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We go that extra mile for a customer in Devon :O)

Recently we had a customer drive from Devon to Hampshire to buy a used Mondeo car from us. The customer was very specific about the car he wanted and had done his research online; not only researching the vehicle but the company he was prospectively going to be buying it from by visiting our Facebook page and reading through our reviews.

The customer has contacted us with the following feedback after purchasing the car saying:

“After finding the car I wanted online I gave the guys at Imperial a call, the salesman I spoke to over the phone was really helpful and was able to answer all my questions of which I had a lot as I wanted to make sure the car was perfect before travelling 4 hours to see it.

Everything was sorted out over the phone and a refundable 'holding' deposit was taken. We travelled up early in the morning to see/collect the car, arriving at Imperial Car Supermarkets showroom at around 10am to find it right out front being washed which was nice to see (especially the attention to detail).

The salesman I had been dealing with over the phone met us as soon as we arrived and we all soon had teas and coffees. The salesman took me out for a test drive both town and motorway driving to make sure I was completely happy. As I was paying for the car outright there was very little paperwork to complete but I was still talked through all of the warranty and RAC assurance, which was very informative and helpful. Once the car was paid for they sorted me out with 5 days free insurance to drive home with….”

Imperial Car Supermarkets have showrooms across Hampshire, and as this customer review shows we also provide cars to people across the UK - Why not browse through the wide range of cars we have for sale now? Or get in touch and we will help you to find the used car you are looking for.

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