Imperial Director Turns Cyber Sleuth

You might be fooled into thinking this sounds like another one of those teen detective movies but what you are about to hear is a whole different story.

From humble waterfront car sales to 6 site leading UK car supermarket, some of you may already know our story. But for those of you that don’t, here’s a little insight;

It all started when Imperial Car Supermarkets were victims of a vicious online attack, we had been catfished! Now they say imitation is the sincerest form of flattery, in this case it was the opposite!

It came to our attention when a hapless customer arrived on site expecting to take delivery of a car. They had already parted with their hard earned money and were simply here to collect. After investigation (and having no record of such purchase) the penny had dropped, we were pointed in the direction of the website the customer had seen our car advertised and from there the plot unravelled.

There were our cars, all the documentation associated with each car on a website that bared no resemblance to ours. There was a catch, and it was a very big catch… These cars were half the price! The customer had enquired online and had sent payment, in cash, to an address and was later given a collection address… Ours!

We did everything in our power to console this poor customer, we called the police, contacted the bank associated with the registered address online and did everything we could to shut them down. We thought we had succeeded too, until the site was relaunched with a different website address, so again we started on a quest to protect the used car buyer.

We have learnt a lot from this experience and company Operations Director Neil Smith now works closely with a number of organisations to monitor and assist to prevent Imperial Car Supermarkets  and others from being subject to such attacks again.

We do everything we can to be open and transparent to our customers by displaying all we can to help you in your buying decision online. But we would strongly urge anyone looking to buy a car to do their homework, check company addresses match, look for the car to be advertised on more than one affiliate website such as Auto Trader UK or Motors UK, find reviews; But most importantly we ask that you contact the dealer. If ‘Live Chat’ is the only form of contact and you can’t physically speak to a person then please do make the necessary checks.

And finally, if it looks too good to be true, then it usually is! 

Back to all posts

Seat Leon 2.0 TDI 184 FR 3dr [Technology Pack]
Seat Leon

Seat Leon 2.0 TDI 184 FR 3dr [Technology...

Red, diesel, manual

  • Sat Nav
  • Leather
  • Bluetooth

Finance this car from
£219 per month

BJ64 WPV (2014)

47,428 miles

£1,780 Fitted Extras!

now £11,799

was £12,388

Seat Leon 2.0 TDI 184 FR 3dr

Red, diesel, manual

BJ64 WPV (2014)

47,428 miles

Finance This Car From £219 Per Month

£1,780 Fitted Extras!

Mini Hatchback 2.0 Cooper S D 5dr [Chili/Media Pack XL]
Mini Hatchback

Mini Hatchback 2.0 Cooper S D 5dr...

Blue, diesel, manual

  • Sat Nav
  • Leather
  • Bluetooth

Finance this car from
£280 per month

FJ15 YMW (2015)

14,942 miles

£4,140 Fitted Extras!

£15,998

Mini Hatchback 2.0 Cooper S D 5dr

Blue, diesel, manual

FJ15 YMW (2015)

14,942 miles

Finance This Car From £280 Per Month

£4,140 Fitted Extras!

Mercedes-Benz C Class C220 BlueTEC AMG Line Premium Plus 4dr Auto
Mercedes-Benz C220

Mercedes-Benz C Class C220 BlueTEC AMG...

Silver, diesel, automatic

  • Sat Nav
  • Panoramic Roof
  • Sunroof

Finance this car from
£393 per month

PO64 XPD (2014)

30,383 miles

£3,715 Fitted Extras!

£22,898

Mercedes-Benz C Class C220 BlueTEC AMG

Silver, diesel, automatic

PO64 XPD (2014)

30,383 miles

Finance This Car From £393 Per Month

£3,715 Fitted Extras!

Mercedes-Benz Viano 3.0 CDI Ambiente [Ex Long] 5dr Tip Auto
Mercedes-Benz Viano

Mercedes-Benz Viano 3.0 CDI Ambiente [Ex...

Brown, diesel, automatic

  • Sat Nav
  • Sunroof
  • Reversing Camera

Finance this car from
£464 per month

LG13 EFS (2013)

36,666 miles

Automatic/Diesel

now £25,480

was £26,980

Mercedes-Benz Viano 3.0 CDI Ambiente

Brown, diesel, automatic

LG13 EFS (2013)

36,666 miles

Finance This Car From £464 Per Month

Automatic/Diesel